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  • Moto

Troy Lee Designs will be closed Monday, May 19th for Victoria Day. We will reopen Tuesday, May 20th.

Due to the potential Canada Post strike, shipments may be delayed in arriving.

Free Shipping on Orders Over $99

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Troy Lee Designs Canada
  • New Arrivals
    • Bike
      • Helmets
      • Jerseys
      • Pants/Shorts
    • Moto
      • Helmets
      • Jerseys
      • Pants
    • Clothing
      • Art & Speed Sportswear
  • Bike
    • Discipline
      • Downhill
      • Trail
      • Enduro
      • BMX
    • Men's
      • Helmets
      • Jerseys
      • Shorts & Pants
      • Gloves
      • Jackets
      • Sale
    • Women's
      • Helmets
      • Jerseys
      • Shorts and Pants
      • Gloves
      • Sale
    • Youth
      • Helmets
      • Jerseys
      • Pants & Shorts
      • Gloves
      • Sale
    • Accessories
      • Bike Luggage
      • Socks
      • Visors
      • Stickers
    • Helmets
      • D4
      • D3
      • Stage
      • A3
      • Flowline SE
      • Flowline
      • Helmet Accessories
      • Helmet Finder
    • Collections
      • Sprint Ultra
      • Sprint
      • Skyline
      • Lilium - Wmns
      • Drift
      • Ruckus
      • Mischief - Wmns
      • Flowline
      • Luxe - Wmns
    • Outerwear
      • Crestline
      • Descent
      • Mathis
      • Grind Flannel
      • Resist
      • Shuttle
    • Gloves
      • Ace
      • Air
      • SE Ultra
      • SE Pro
      • Flowline
      • Gambit
      • Revox
      • Swelter
    • Protection
      • Upper Body
      • Lower Body
      • Eyewear / Goggles
  • Moto
    • Discipline
      • Track
      • Off Road
      • Enduro/Trail
    • Men's
      • Helmets
      • Jerseys
      • Pants
      • Gloves
      • Sale
    • Women's
      • Helmets
      • Jerseys
      • Pants
      • Gloves
    • Youth
      • Helmets
      • Jerseys
      • Pants
      • Gloves
      • Protection
      • Sale
    • Accessories
      • Luggage
      • Socks
      • Visors
      • Stickers
    • Helmets
      • SE5
      • SE4
      • GP Pro
      • GP
      • Helmet Finder
    • Collections
      • SE Ultra
      • SE Pro
      • SE Pro Air
      • GP Pro
      • GP Pro Air
      • GP
      • Scout SE
      • Scout GP
    • Gloves
      • Air
      • Gambit
      • GP
      • GP Pro
      • Revox
      • SE Pro
      • SE Ultra
    • Protection
      • Eyewear / Goggles
      • Upper Body
      • Lower Body
      • Boots
    • Collabs
      • GASGAS
      • Honda
      • Polaris
      • Yamaha
  • Clothing
    • Featured Clothing
      • NEW - Rampage
      • NEW Clothing in Stock
    • Men's Clothing
      • Short Sleeve Tees
      • Long Sleeve Tees
      • Fleece
      • Windbreakers & Jackets
    • Women's Clothing
      • Women's Tees
      • Women's Outerwear
    • Youth Clothing
      • Youth Tees
      • Youth Outerwear
    • Hats
    • Collabs
      • TLD x GASGAS
      • TLD x KTM
      • TLD x Yamaha
  • Inside TLD
    • Media
      • News
    • Paint
      • History
      • Gallery
    • Race Teams
      • Monster Energy Yamaha Factory MX2
    • Athletes
      • All Athletes
      • Bike
      • Moto
    • Programs
      • World's Fastest Loyalty Program
    • Size Guides

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CUSTOMER SERVICE

WARRANTY & RETURNS

TROY LEE DESIGNS

155 E. Rincon Street
Corona, CA 92879 USA

Mon-Fri, 7am - 4pm PST
Customer Line +1 (951) 470-1641
Dealer Telephone: +1 (951) 371-5219
Toll Free: +1 (844) 824-8774
International: +1 (844) 824-8774

Returns, Exchanges and Warranties

CUSTOMER RETURNS

Click Here to Start A Return

TLD offers easy and convenient 30 day returns and exchange program. You are able to return unused product for a credit to purchase a replacement product or refund (shipping fees NOT included.) 

To process your return, you will need to provide:

  1. Your Order number from your confirmation email or your My Account page
  2. Zip code associated with the order

To start the return process and receive your Return Authorization Label (RA#) please click here start a return

 

Please note: RA#’s are valid for 30 days and will not be accepted if received after 30 days.

After the product is received (7-10 business days), a credit memo will be emailed as proof of receipt and refund. Please note that depending on your credit card company, it may take an additional 2-10 business days after your refund is processed for it to post to your account.

  • Sale items are eligible for exchanges of similar items.
  • Items must be new and include the tags.
  • Tip – try on your gear inside the house with all the tags and labels intact.

Orders placed on Amazon

Amazon Returns MUST BE returned through Amazon. Troyleedesigns.com will NOT accept Amazon Returns.

Warranties

At Troy Lee Designs, we take great pride in the quality and fit in each of our products for 1-year after purchase. All Bike and Moto helmets, however, have a 3-year warranty from the date of original retail purchase. We will stand behind them 100%. If for any reason, you have not been completely satisfied, TLD will provide the following warranty policy.

We offer virtual warranty inspection on all our products by sending an email with photos to canadacs@troyleedesigns.com. The warranty policy covers the product only in the case of manufacture defect. It does not cover products damaged due to crashes, normal wear and tear, negligence, improper care, natural breaking or fading of colors and materials over time and/or exposure.

TLD may request the defective product for further inspection. If so, a prepaid return label will be emailed. Once received and inspected, a replacement of comparable priced product item will be shipped.

You will be contacted once the inspection is completed and informed on what action will be taken.

All returns and warranty product must be sent to:

RA#:

Troy Lee Designs RCDC

9448 Richmond Place Suite C

Rancho Cucamonga, CA 91730

 

TROY LEE DESIGNS

155 E. Rincon Street
Corona, CA 92879 USA

Mon-Fri, 7am - 4pm PST
Customer Line +1 (951) 470-1641
Dealer Telephone: +1 (951) 371-5219
Toll Free: +1 (844) 824-8774
International: +1 (844) 824-8774

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8175 Dallas Dr

Kamloops, BC V2C 6X2

+1 (800) 239-6566

Int: +1 (844) 824-8774

Customer Service: M-F 8:00AM - 5PM PT

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