Troy Lee Designs privacy policy is designed to respect the privacy of all customers who visit our website. Our privacy policy will explain what information we will collect from you, why we collect it, and how we use it. If you have any questions about our privacy policy, please contact us.
Information Troy Lee Collects
We do not collect any personal information unless you have provided it to us voluntarily. We collect and save the following information for you when you place an order with us:
- Full Name
- Address (billing & shipping)
- E-mail Address
- Phone Number
We do NOT store your credit card information. It is used to process your transaction through our payment gateway, and is immediately destroyed for your security. You will need to enter your credit card information on each order placed through our website.
Our site registration requires this information if you wish to sign up as an account with us and when placing an order. If you wish not to give us any personal information, do not register online or place an order online.
How Troy Lee Designs Uses Your Information
We use your information to process your online order, send e-mail confirming your order, and send an additional e-mail that your order has been shipped. In some cases, we may need to contact you by phone regarding questions with your order. Your information is automatically saved with us and you have the option to sign up to receive e-mail newsletters from us regarding our products, upcoming events, and sales. We will keep a record of your purchases online and product interest to make your online shopping convenient and improve our products and our website.
Troy Lee Designs Protects Children's Privacy
Troy Lee Designs is concerned about children’s safety online. We have no intention of collecting personal information from customers under the age of thirteen. In any case, if information is collected from a customer known to be under the age of thirteen, it will be deleted from our system. If a customer under 13 would like to place an order and/or receive a newsletter, we ask that the parent or legal guardian submit their own personal information instead.
Troy Lee Designs Customers Have Choices
We always give you the option to remove your information from our records. If you choose to do this, your account will be removed from our website so you cannot sign in as a returning customer or receive newsletters. If you would like to update or change the information you have on file, or have your information removed from our website, please contact us. Include your name, email address, and phone number.
TCPA Compliance:
Text Marketing and notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
GDPR Compliance:
Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with an office in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.